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Electrification

Give your agents real time knowledge to help resolve complex EV customer problems and also help field technicians troubleshoot infrastructure and logistic issues.

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Retail Energy

Empower your agents with simple, consistent explanations of energy sources, tariff plans, billing changes, and the optimal spending expectations. 

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Telecom

Coach your agents through handling complex customer service issues and upgrade paths to improve loyalty and cross-sell and upsell performance on every call.