top of page
Screen Shot 2023-01-31 at 11.41_edited.jpg
Screen Shot 2023-01-31 at 11.41.39 PM.png

Join Minerva CQ's CMO, Daniel Hong at Opus Research's Conversational Cloud Conference on November 10th as he talks lessons learned in conversational AI with Brett Knight from Lowe's on a panel moderated by Principal Analyst at Opus Research Dan Miller.


In this webinar, hosted by NVIDIA. you will learn how to:

  • Support customer service reps with AI to drive better customer experiences, reduce burnout, and manage workloads efficiently

  • Create a successful crawl, walk, run strategy for real-time AI to improve first contact resolution and decrease average handling times

  • Draw on the experience of a leading electric mobility company using AI to improve FCR, AHT, and onboarding

Click here to watch 

bottom of page