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Join Minerva CQ's CMO, Daniel Hong at Opus Research's Conversational Cloud Conference on November 10th as he talks lessons learned in conversational AI with Brett Knight from Lowe's on a panel moderated by Principal Analyst at Opus Research Dan Miller.
In this webinar, hosted by NVIDIA. you will learn how to:
Support customer service reps with AI to drive better customer experiences, reduce burnout, and manage workloads efficiently
Create a successful crawl, walk, run strategy for real-time AI to improve first contact resolution and decrease average handling times
Draw on the experience of a leading electric mobility company using AI to improve FCR, AHT, and onboarding
Click here to watch
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